Introduction

I was quite enthusiastic when I bought my Tablet PC from Hewlett-Packard (HP). And adding onto my excitement was offer of getting free iPod Shuffle and other gifts from HP. But this excitement was bound to be short lived, as I was dealing with a highly professional American born MNC, Hewlett-Packard (HP). After trying to get in touch for number of days and after number of calls I thought of writing to them and thanking them for support they have extended and see how quickly I got my work done.

My Mail

Hello!!

At the onset I should thank HP for the extended support and the lesson in Patience (though not required) that you people taught me with your delayed response. It was quite foolhardy on my part to even think of in my wildest dream to get the gifts within as small a period as one month. It has been just a month since I sent all the required document along with Demand Draft and how can I expect any action this soon. And thanks for the enlightenment that you people gave in Hindu philosophy, I never knew any American MNC believed so deeply in the philosophies of patience and dharma.

What All have done to get my gifts, just sent my document on 5th of September 2006 and after that just followed up with 10-12 calls and each time being on hold for just 30-35 minutes, that’s it?  I admit it’s not too much to get things done in a corporate world, one need to push hard and this philosophy of perseverance and hard work can be learned just by dialing HP redemption cell and the amazing news is its FREE! Why don’t you people charge for imparting such a valuable lesson of life.

I’d make sure to talk about this with my friends and even try to educate about this kind service of yours through my blog (which is www.biksy.com) and other sites. I want this to reach as far as possible. everyone should know how much kind hearted HP can be and onto that you have made sure that all your voicemail inbox is always full so that no one can choose teh shortcut of dropping message there. After all it’s a question of life’s lesson.

If you people still feel that my gifts should reach me than do that vaise I don’t have any particular hope as YOU ARE JUST ANOTHER ME TOO COMPANY.

By the way for your information i bought HP Pavilion tx1016au Tablet PC and its detail is as follow:

Product Model: RZxxxPA
Product Name: HP Pavilion tx1016au Notebook PC
Serial number: CNFxxxxxxT
Redemption code is: 1xxxxxxxx7

Bkram Kumar Singh

Voila! I got my response in just 5-6 hours.

HP Response

Dear Customer,

We are pleased to inform you that we have received your claim documents for IPOD Shuffle + HP Skin on 04th Sep 07 and the same is approved.

The gift will be delivered to you within 6-8 weeks from the date of receipt of the claim documents.

Please feel free to write us for any further clarifications.

Thanks & Regards,

HP Redemption Cell,

Ph No: 011-41306700(12 Lines)

***

Moral of the Story: Yes you got it right. Happy interaction with corp!

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